Money Message is a secure platform created by Nedbank. It lets you create and send bills to, and receive payments from, your customers. The platform will be discontinued from 30 June 2023.

You don't have to unsubscribe – you can simply stop using it. You won't be charged anything if you stop using Money Message.

Type the letter ‘i’ in the chat box and an agent will connect with you.

Reply with ‘c’ in the chat to cancel a transaction.

If you want to edit any information on a transaction, reply with ‘e’ in the chat.

If you want to cancel a transaction, reply with ‘c’ to cancel in the chat. If you want to edit any information on a transaction, reply with ‘e’ to edit. You can also send ‘Hi’ to start a chat and ‘m’ to go to the main menu.

There’s no daily maximum amount, but bills are restricted to a maximum amount of R4,000 each and a total of R50,000 per month, up and until the platform is discontinued on 30 June 2023.

Payments may take between two to three business days to show in your account, depending on your bank. You may expect delays on public holidays and weekends. Check that the correct bank details are saved on your Money Message business profile. For help with changing your details or to query your payment, reply with the letter 'i' in the chat to request agent support.