Accounting partners

Direct bank feeds allow Sage and Xero users to automatically import their Nedbank financial transactions using API services, without the need to do it manually or to use a third party.

With direct feeds, users can ensure that their financial records are accurate and up to date, making it easier to reconcile their accounts.

Once you have set up the feed, you’ll automatically retrieve transaction data from Nedbank daily. The data is imported, and you or your bookkeeper can review and categorise it.

With direct feeds, it’s easier to reconcile your accounts and keep your financial records accurate and up to date.

You can link Money app and Online Banking profiles or digital banking profiles that start with the number 3.

Not yet, but this feature is coming soon (July 2026).

For now, only current, credit card and savings accounts are supported.

Should a product not be visible, please ask your banker to link it.

Investment deposit accounts, loans, and foreign currency accounts.

For the best experience with the direct feed, we recommend a daily statement frequency.

Your direct feed synchronises transactions that are marked as final by Nedbank. When transactions are pending, they are not considered final and therefore will not be synchronised via the direct feed. Once the transactions have been processed and considered final, they will be sent through.

A statement is marked as final when the cycle date is reached. For example, with a daily cycle, it will be at the end of the day. With a weekly cycle, it will be after 7 days. With a monthly cycle, it will be once a month, at the end of the month.

Contact your relationship banker or call the Nedbank small business contact centre to change your statement frequency.

Get support from Nedbank – call us 24/7.

Calls within South Africa: 0800 116 400

Calls outside of South Africa: +27 31 820 5915

If you’re a small-business client, you can contact your relationship banker:

• Log in to the Money app and go to More > Get in touch > Your banker.
• On Online Banking, go to Get in touch in the top menu.

To recover your login details, please visit https://secured-id.nedbank.co.za and click on Forgot your details?

Direct feeds using a profile starting with the number 3 are free.

The direct feed isn’t in real time. Instead, Nedbank sends through transactions that have been marked as final at several set times during the day. Make sure your statement cycle is set to daily.

Secondary users can set up direct feeds using their own Nedbank ID username and password.

Speak to your banker for more information:

• Log in to the Money app and go to More > Get in touch > Your banker.
• On Online Banking, go to Get in touch in the top menu.

Please visit the Sage Knowledgebase for more information:

https://za-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=201020111909077&page=2&position=1&q=disconnect%20bank%20feed

The following products support direct feeds:

• Sage Intacct
• Sage Business Cloud Accounting

Yes. For each account, follow the linking steps in the guide listed above on this page under How to set up a new direct feed.

You will be able to access up to 6 months (180 days) of transactions on setting up your direct feed.